1. PERSONAL DATA

    The online storebigbenjeweles.grin application of the principles of personal data protection and in accordance with the provisions of the International European Law that regulates matters related to electronic commerce (Directive 2000/31/EC, PD 131/2003), as well as the defined in Law 2251/1994 on consumer protection, which regulates issues related to distance sales and the relevant provisions of Law 2472/1997 on the protection of individuals and the protection of personal data, as supplemented or amended by the decisions the personal data protection committee, the P.D. 207/1998, 79/2000, Law 2819/2000 (art. 8) as well as directives 95/46/EC and 97/66/EC, declares expressly and clearly that it will not make any unfair use of of your personal data nor will it disclose, publicize, trade, sell or rent your personal data and information submitted to any third party. It is noted that your personal information is permanently deleted upon your request and cannot be given to anyone in any way. By submitting your information to the server, you agree that the declared material does not contain information that is false, fictitious, illegal and generally unsuitable for use, processing and publication.

    2. REGULATION OF INTELLECTUAL PROPERTY ISSUES

    The content of this website is his intellectual property bigbenjeweles.gr all intellectual property rights, contents and derivative works of this Website belong to bigbenjeweles.gr directly or to third parties that are legally concerned. Access to this website also means unconditional acceptance of the laws on Intellectual Property.

    3. LIMITATION OF LIABILITY

    On her behalf bigbenjeweles.gr and its partners, every possible effort has been made for the best and as accurately as possible display of the displayed products by displaying photos, descriptions and comments of each of the products. Nevertheless, this website may contain typographical, numerical or graphical errors or modifications. The bigbenjeweles.gr does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any opinion, statement or other relevant information referred to or posted on this Website.

    4. MODIFICATION OF THESE TERMS

Our store reserves the right to modify or renew the terms and conditions of transactions with the obligation to update this text for any change or addition to the terms. It also reserves the right to change or withdraw part or all of the website at any time, without prior notice.

The users of this website are not entitled to any compensation, because for any reason they are unable to use its services.

  1. APPLICABLE LAW

    All transactions carried out through bigbenjeweles.grare governed by the principles of the Greek Legislation for Consumer Protection and Community Law for e-commerce. For any dispute arising in the context of transactions with its website bigbenjeweles.grthe courts of Thessaloniki, where it has its seat, are competent for jurisdiction.

    6. PRICES OF PRODUCTS

    The prices listed on our website include 24% VAT. It is assumed that in areas where the VAT rate is reduced, the purchase prices will be lower by the percentage of VAT corresponding to the respective area, as long as the purchase is made with an invoice. Our company, in addition, reserves the right to adjust the prices.

    7. RETURNS OF PRODUCTS

You have the right to return the products you bought to us and ask for replacement them with another of equal or greater value by paying the monetary value or the return the value them (except for the exceptions see below) within 15 days from the date of their receipt, together with their packaging and accompanying documents, such as proof of purchase, warranty, etc. Products being returned must be in their packaging in the condition they were delivered to you, unworn. They should also be well packed so that they are not damaged during transport and for your better service. If the products show wear or damage caused by the packaging you returned, the company reserves the right to refuse replacement or payment of the order amount.

Returns are not accepted on products that have a manufacturer made to order.

Jewelery that is excluded from the product returns terms are:

Jewelry that you wanted us to make construction modifications or you gave us order through your design.

For product returns, contact us first by phone at 2310276445 or by email at info@bigbenjeweles.gr

The costs of returning your products in case of a return of the products are borne by you alone.

In case of returning a product and not replacing it with another, the company will pay the amount of your order within 15 working days from the day of receipt to your bank account, indicating your bank account number. The shipping and return costs of your order will be deducted from the amount deposited into your account.

If the return is not made within 15 days then our company may not prove any return for replacement or cancellation of the transaction.

We emphasize that the date of shipment of the returned product is considered to be the one indicated by the courier on the receipt to check the deadline.

In short, is the return and replacement of a product possible under the following conditions?

  • contact first on the phone 2310276445 or send an email to our email address: info@bigbenjeweles.gr
  • the return must be made within 15 days from the day of receipt
  • the product has not been used
  • the product must be packed in its original packaging and accompanied by all its documents
  • not be a product that is excluded from the product return terms

Jewelery being returned must be in its packaging in the condition it was delivered to you, having only been worn for trial and not for use. They should also be well packed so that they are not damaged during transport and for your better service.

If the product does not meet the above conditions, it will be returned to the sender.

  1. order cancellation

    In case you want to cancel an order, before the delivery of the product, you must contact us immediately by phone at 2310276445 or by e-mail at info@bigbenjeweles.gr within 24 hours from the moment your purchase is completed electronically.

  2. RETURN OF DEFECTIVE PRODUCTS

In the cases where products of poor and defective quality were sold due to the proven fault of our company or due to a mistake in receiving the order, in pricing, shipping, damaged during transport, with poor packaging, etc., then it fully assumes the responsibility for the replacement, the cost of return (then she will deposit the corresponding amount of expenses in a bank account indicated to her), as well as the costs of reshipment.
The return conditions remain the same as those mentioned above.

COMPANY

  • Name Theofilidis & Co. E.E.
  • VAT number 091836762
  • DOU B of Thessaloniki
  • Edra Thessaloniki Venizelou 43 pt 54624
  • Phone number : 2310276445